Frequently Asked Questions

When will my order ship? 

We ship orders on Wednesday of each week. If you need your order sooner, or by a specific date, please contact us – we’ll make it happen.

 

How fast will it get there?

We use 2-Day First Class shipping for all purchases. If you’re in DC packages often arrive the next day!

 

How much is shipping?

All print shipping costs are $5.00 and will show up along with your total.

 

How will it be packaged? 

All prints are placed in a protective plastic sleeve and rolled to fit into a packing tube. The tubes are covered in lovely Cherry Blossom Creative stickers – please let us know if you’d like more discreet packaging.

 

Will you do custom prints?

Yes, we do custom work! Email us (via our contact form or email) about exactly what you want and we will come up with a quote for your request.

 

How come I don’t see my neighborhood?

We’re working hard to do every DC neighborhood! We choose which neighborhoods we do next based on requests, so contact us or tweet at us (@CBCreativeDC) with your request. We’ll let you know when your print is available on the store!

 

When I click the ‘Pay with PayPal’ button, nothing happens. What am I doing wrong?

Make sure that you’ve filled out your shipping information (right above the payment button) and chosen your shipping. If you don’t do that, the PayPal button won’t take you anywhere!